What does pre order mean ?
Pre Order means that the items are produced only after your order confirmation therefore there is no stock and consequently no waste. The item is produced just for you.
How does Twinflame’s pre-order work?
Full payment is due at checkout to secure your size and style of a pre-order item. When the item arrives at our warehouse, we will ship it within two business days. The estimated shipping date is on the product page. We’ll send you a shipping confirmation email when your pre-order item ships.
What if I change my mind? Can I cancel my pre-order?
Unfortunately, once you have received a confirmation email for your order you won’t be able to cancel it.
What is the return policy on pre-order items?
All pre-order items follow our return policy. You can read more about the details
Which payment methods are accepted for pre-order?
You can use the following payment methods : Visa, Mastercard, Amex, Apple Pay, Paypal and Klarna.